FAQs - Hitch & Haul Heroes
Explore our Frequently Asked Questions to learn more about Hitch & Haul Heroes, your trusted towing service in Charlotte, NC, and the surrounding areas. From emergency towing to roadside assistance and vehicle transport, we provide reliable services to get you back on track quickly.
What are your operating hours?
We operate 24/7, every day of the year—including holidays—to meet your towing and roadside assistance needs.
How can customers contact you?
You can reach us anytime by phone, email, or through our website. Our team is ready to assist you quickly and professionally.
Do you offer emergency towing services?
Yes! We provide 24/7 emergency towing for breakdowns, accidents, or vehicles stuck in unsafe locations. Our operators respond quickly to get you back on the road.
Is vehicle transport available?
Yes, we offer reliable vehicle transport services, ensuring your car or truck reaches its destination safely.
How much does towing cost?
Towing costs depend on the vehicle type, distance, and service required. Contact us for a quick, upfront estimate — no hidden fees.
What areas do you serve?
We proudly serve Charlotte, NC, and York County, SC, as well as surrounding communities.
What payment methods do you accept?
We accept cash and electronic payments, making transactions simple and convenient.
Can you assist with roadside emergencies?
Absolutely. We offer comprehensive roadside assistance, including jumpstarts, lockouts, and tire changes.
How quickly can you respond to a call?
Response times vary based on location and traffic, but our goal is to arrive as quickly as possible. For urgent towing, we prioritize speed and safety.
What types of vehicles can you tow?
We can tow most vehicles, including cars, trucks, motorcycles, RVs, and commercial vehicles. Specialized equipment is available for oversized or heavy-duty towing.
Need Assistance?
Contact Hitch & Haul Heroes today for prompt and professional towing services in the Carolinas.