Welcome to Hitch & Haul Heroes — a family-owned towing company proudly serving communities throughout the Carolinas. Built on integrity, reliability, and genuine care for our neighbors, we founded our business with one goal in mind: to provide fast, dependable, and customer-first towing services that people can count on during their most stressful moments.

Our Mission

Our mission is simple: to deliver safe, reliable, and compassionate towing and roadside assistance with integrity, professionalism, and a commitment to treating every customer like family.
We strive to respond quickly, serve with excellence, and ensure every person we help feels supported, respected, and protected.

Our story began with a powerful idea — to be there for people when they need help the most. Emergencies rarely happen at convenient times, and we understand how overwhelming it can feel to be stranded on the road. That’s why we offer true 24/7 availability, ensuring that no matter the hour, our team is ready to respond with care and expertise.

What sets Hitch & Haul Heroes apart is our unwavering commitment to customer satisfaction. As a local, family-owned company, we know the roads and communities of Charlotte and the surrounding Carolinas intimately. This familiarity allows us to arrive quickly and provide efficient, dependable service — but our people are what truly make the difference.

Every driver and dispatcher on our team is highly trained, compassionate, and dedicated to making your experience as smooth and stress-free as possible. From the first phone call to the moment your situation is resolved, we ensure you feel heard, supported, and safe.

Our fleet is equipped to handle a full range of towing and roadside needs, including breakdown towing, jump starts, lockouts, tire changes, accident recovery, and vehicle transport. No matter what challenge you're facing, our goal is to provide solutions that restore your peace of mind.

At Hitch & Haul Heroes, we’re not just towing vehicles — we’re delivering hope, safety, and reliability. We are honored to serve our community, and we’re here whenever you need us.